Turning Ideas into Innovation
Driven by dynamic APIs and based entirely in the cloud, the Salesforce Lightning Platform enables your team to design and deploy custom solutions that can be turned into mobile enterprise applications accessible from any location,with direct support from our team of Salesforce consulting experts. Harnessing its power, users can create both employee- and customer-facing mobile applications, with 4+ million custom solutions already developed, and more than 3 billion transactions occurring daily.
The user-friendly interface eliminates the need for complicated code and IT resources, enabling any employee to design a department-specific application with a few clicks, drawing from data stored directly in Salesforce. Now, any resource your team develops to make work easier, from sales and marketing to operations and billing, can be taken on the road as a mobile application, fostering creativity and ingenuity, and expanding your team’s presence and capabilities.
Automated Business Processes
Business actions that used to take valuable company time or require lengthy forms can now be automated with the Salesforce Lightning Platform, from IT Help Desk requests to recruiting and approvals. Visual flow charts and customizable forms allow you to preserve your proven practices while bringing them into the mobile environment, saving money and energy. Out-of-the-box reports and dashboards provided by the platform can be customized to fit departmental needs, with record and field-level permission settings to ensure security.
The increased connectivity provided by the Salesforce Lightning Platform means your company can collaborate better than ever across departments, ranks and strengths. To organize this communication, the platform is equipped with Communities, a mobile intranet that seamlessly connects your agents with critical company information, experts and applications.
The resource not only keeps your team connected while on-the-go, but can be designed to display news stories and performance metrics customized for each employee. With one secure login required for full access, it’s easy and convenient to perform multiple actions, from updating the status of a trouble ticket, to booking a flight, all from your mobile device, making Salesforce Lightning the world’s #1 cloud platform.
Salesforce Sales Cloud is a powerful new tool for sales operations that combines the organizational power of traditional CRM with next-generation virtual resources, including custom applications and social media sites, that greatly extend your organization’s sales and collaboration capabilities.
Service Cloud provides a virtual collaboration space that enables your customer service team to respond to requests for help and information at any time, from any location, across any channel. In our connected world, customers seek out and expect a timely response to their inquiries, and prompt service is vital to ensure customers are not only satisfied, but come back for more.
Created on the Salesforce Lightning Platform, Marketing Cloud enables your marketers to build strong and meaningful customer relationships. Foster rich 1:1 customer and prospect interaction using email, social marketing, web, mobile, and pretty much any other marketing vehicle imaginable.
Intuitive Design for Quick Creation
With drag-and-drop layout features, customizable menu settings, auto-generated user interfaces, and pre-designed templates Lightning’s Schema Builder enables employees to create native, HTML5 and hybrid applications in minutes, with design updates immediately synced to your mobile device.
To access pre-made applications that may be helpful to your business, visit the Salesforce App Exchange, which provides access to thousands of ready-to-use, user designed applications that can easily be downloaded and integrated into your network. In addition, developers have access to mobile, open Application Programming Interfaces (API), cutting-edge frameworks, and geolocation capabilities, enabling them to integrate with your company and customer data to create user interfaces in any language. The Salesforce Lightning Platform also syncs applications with information from existing third-party and back-office systems, including SAP and Oracle, via middleware solutions (e.g., REST APIs, web services, native plug-ins).
Support from Lead to Close
Sales Cloud’s opportunity management features include Chatter, the leading enterprise social network, which provides a collaboration space for teams to sync up and share deal updates, partner on projects, provide feedback and work together on service cases and marketing campaigns. Information from CRM, including opportunity amount, close date, stage, probability of win, and lead source, can be directly integrated into the Sales Console to track and monitor deals and break down pipeline by stage, from qualification to negotiation and review, with updates automatically pushed to all team members.
Other resources include product listings, competitor notes and analysis, analytical reports and dashboards, drag-and-drop report developers, and file uploading and sharing capacities, all customizable to meet your unique business model and company needs. Additionally, built-in quoting capabilities mean your reps can create up-to-the-minute proposals, automatically populated with customer data and built upon approved, time-saving templates, ready to PDF and submit in seconds.
Tailored Access for Any Device
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Tokara Offers Unmatched
Tokara fields top-tier Salesforce resources, as well as a select set of hybrid Pivotal/Salesforce engineers, developers, and consultants, whose expertise allows them to operate fluidly and effectively in and around all flavors of CRM, handling the full suite of Salesforce applications as well as Pivotal-to-Salesforce transitions.