Pivotal CRM for Institutional Asset Management offers industry-specific functionality that enables you to develop deep insight into client needs, preferences, and influencers, accompanied by tools that help you automate multi-step processes, track performance, and collaborate better as a team. The solution mirrors the business processes and data models commonly used by institutional asset management firms. Its flexible platform allows it to be seamlessly connected to the entire firm, including back-office financial systems.
Specialization in
Financial Services
Browse the micro-vertical tabs to the right for summaries of features and functionality you can expect when you partner with Tokara's Pivotal CRM consultants for a financial services engagement.
CRM that Builds
Relationship Capital
In the financial services industry, it's all about relationships and creating a sense of trust with clients over the long term. Pivotal CRM enables you to know your clients better than your competition ever could, and equips your advisors with the tools they need to establish repeatable best practices that build relationship capital.
With a long and successful track record of making financial services industry client operations move faster and more smoothly, securing their customer base and positioning them for growth, Pivotal CRM is the undisputed leader in the industry. Pivotal CRM for Financial Services is designed to get you up and running from day one with tailored offerings that include Asset Management, Capital Markets, Private Banking, and Commercial Banking, all led by our Pivotal CRM consultant experts.
Mutual Fund Wholesaling
Pivotal CRM for Mutual Fund Wholesaling is an industry-specific solution that enables fund wholesalers to develop a deep understanding of broker profitability, strengthen and cultivate broker relationships, and streamline business processes for improved productivity. The solution enables you to increase efficiencies and productivity, leading to greater overall profitability. Its flexible platform supports seamless connections to the entire firm, including back-office financial systems.
Capital Markets
Pivotal CRM for Capital Markets is the only complete, comprehensive relationship management system tailored to meet the needs of both sides of your firm. The solution offers industry-specific functionality that enables investment bankers to better manage client opportunities and relationship. Pivotal CRM for Capital Markets mirrors the business processes and data models used by firms like yours. Its flexible platform supports seamless connections to the entire firm, including back-office financial systems. With an industry-tailored client relationship management system, you can accelerate return on investment and lower your total cost of ownership.
Private Banking
Pivotal CRM for Private Banking & Wealth Management helps you streamline operations, gain greater insight into the cost and value of client service, and deliver an outstanding client experience that cultivates a loyal client base. It’s an industry-specific solution that helps you develop deeper understanding of your clients’ needs, households, preferences, and influencers, accompanied by tools that automate multi-step processes, track performance, and improve collaboration to increase client satisfaction.
Commercial Banking
Pivotal CRM for Commercial Banking is an industry-specific solution that enables you to develop deep insight into your clients’ needs and preferences, accompanied by tools that help you automate multi-step processes, track performance, and collaborate better as a team. Our CRM solution mirrors the business processes and data models commonly used by commercial banks like yours. Its flexible platform supports seamless connections to the entire firm, including back-office financial systems. With an industry-tailored system, you are well positioned to delight clients with the personalized service that makes banking with you a natural choice.
Credit Unions
Pivotal CRM for Credit Unions enables you to automate time-consuming activities while implementing a consistent set of processes that increase member acquisition, reduce churn, maximize share of wallet, and help deliver a member experience that is noticeably better and more personalized than competing financial institutions.
”Tokara provided a huge level of effort working with my team to help us deliver our upgrade to the business on-time, ahead of their end of year business activities.
C. PiercePrincipal Financial

