We are Tokara's
consulting team.

Headquartered in the great State of Texas,
we are wranglers of 'people-first' technologies
and trusted advisors to our customers.

From Coast to Coast, we serve customers
from across the United States and Canada to maximize
the most out of their marketing and CRM implementations.

meet the leadership team

We speak plainly.
And mean what we say.

We help our customers connect with their customers—harnessing CRM and related 'people-first' technologies to create the irresistible experiences that drive profit and growth. It's that simple.

CRM Customer Obsessed


'People-first' is
more than a mantra.

It's at the core of everything we do, shaping our greatest competitive advantage—
our culture of transparency, relationship, value, and trust.

These attributes define us.

Extreme CRM

Every one of our consultants and engineers has at least 12 years of CRM experience and 30 successful CRM implementations, but most of us have 15+ years of experience and track records of 50+ implementations. Siteground Update.

about Results

Our CRM consulting and engineering teams bring the requisite technical depth and years of industry expertise to deliver the end-to-end, ‘people-first’ solutions that create business value for each individual client.

Passion for

We use CRM and other ‘people-first’ technologies to help you build personalized connections with the people you want to reach—bolstering engagement, trust, and long-term value that can’t be disrupted.

True Honest

We don’t believe your business should be retro-fitted to match a solution. So whether it’s SugarCRM, Salesforce, Pivotal, or Saratoga—our consultants craft the very best solution, just for you.


What is CRM consulting and how can it help my business?

CRM consulting provides businesses with the insight and strategies their sales, marketing, and customer service teams need to maximize the value of their CRM in order to generate better customer satisfaction and ROI.

What factors should I consider when choosing a CRM consulting service provider?

There are three factors you should look for when deciding to choose a CRM consulting service provider. The vital factors are that a CRM consulting service must have a strong knowledge of your industry, deep understanding of CRM technical knowledge, and a track record that showcases their success as a CRM consulting service provider.

How can CRM consulting services assist with CRM implementation and customization?

A CRM consulting service can assist with your CRM implementation and customization by providing both the technical and business guidance your company needs to succeed. Furthermore, having the experience with migrating from legacy CRM’s, coupled with the knowledge of initial deployments and ongoing CRM support can make the difference between boom or bust.

Can CRM consulting services help with data migration and integration?

Yes, consulting services such as Tokara Solutions have extensive experience in both data migration and integration. Knowledge in data migration is key when migrating off legacy CRM’s. Subsequently, integrations are key to all CRM implementations as data should flow into and from other systems.

CRM Expertise

Our consultants have experience with hundreds of CRM projects across a range of industries, from small businesses to Fortune 500 enterprises. Whatever your project entails, we can deliver the results you need.

Average Years in CRM Consulting
Number of CRM Implementations
Our Client Service Rating
Average Years in Tech Consulting

We'd like to introduce our leadership team.

Shawn Grant

President & Founder

Mark Fillingim

VP, Business Development

Steve Lewkowitz

VP, Sales

John Hodgson

VP, Professional Services

Hector Santos

Director, Professional Services

Yvonne Boxrud

Director, Application Development

Oh, and we try not to take ourselves too seriously.

Crafting perfectly tailored CRM implementations and integrations to meet clients’ requirements is a creative undertaking. We deliver our best solutions when technical excellence is coupled with the freedom to be creative— and have fun.