We are the Tokara
CRM consulting team.

SO HERE'S WHAT YOU REALLY NEED TO KNOW ABOUT US.

'People-first' is
more than a mantra.

It's at the core of everything we do, shaping our greatest competitive advantage—
our culture of transparency, relationship, value, and trust.

These attributes define us.

Extreme CRM
Expertise

Every one of our consultants and engineers has at least 7 years of CRM experience and 30 successful implementations, but most of us have 10+ years of experience and track records of 50+ implementations.

Relentless
about Results

Our CRM consulting and engineering teams bring the requisite technical depth and years of industry expertise to deliver the end-to-end, ‘people-first’ solutions that create business value for each individual client.

Passion for
‘People-First’

We use CRM and other ‘people-first’ technologies to help you build personalized connections with the people you want to reach—bolstering engagement, trust, and long-term value that can’t be disrupted.

True Honest
Brokers

We don’t believe your business should be retro-fitted to match a solution. So whether it’s Salesforce, Pivotal, Marketo, Pega, QlikView, or LivePerson—our consultants craft the very best solution, just for you.

Accelerating our clients'
time to business value

We help our customers connect with their customers—harnessing CRM and related 'people-first' technologies to create the irresistible experiences that drive profit and growth.

Oh, and we don't take ourselves too seriously.

Crafting perfectly tailored CRM solutions to meet clients' requirements is a creative undertaking. We deliver our best solutions when technical excellence is coupled with the freedom to be creative— and have fun.

We love what we do. We're good at it, and we have fun.

But the only measure of our success is your success.

16
Average Years in
CRM Consulting
467
Number of CRM
Implementations
97.6
Customer Experience
Service Rating
27
Average Years in
Tech Consulting
Keys Factors to CRM ImplementationCRM 101CRM Consulting
September 22, 2022

CRM Implementation: 5 Keys to Success

Simply put, without customers, a company cannot survive. Unsurprisingly, customers influence the way every single company conducts business. Effectively managing interactions to best serve customers and prospects while staying aligned…
Person signing contract with CRM PartnerCRM 101CRM Consulting
August 31, 2022

Why You Need to Pick the Right CRM Partner

Finding a CRM solution that fits your needs is more than just a checklist of features and technical requirements. Implementing and supporting a CRM system is an important and sizeable…
Co-workers considering the total cost of ownership in a meetingCRM 101CRM Consulting
August 23, 2022

Why You Must Consider Total Cost of Ownership

There’s a good reason why industry analysts commonly use time horizons of at least three years when helping CRM vendors and customers set expectations for the total expense of a…
CRM measurable benefitsCRM 101CRM Consulting
July 26, 2022

Why You Need to Measure CRM Benefits

Too many companies measure the outcome of their CRM strategies only as an afterthought. While understanding that a CRM system is necessary for their business, many fail to set out…