Salesforce Sales Cloud

Grow and accelerate all-things-sales—from anywhere, at any time, on any device.
Welcome to the (brave new) world of faster, fuller, bigger, better, stronger, smarter sales.

Sales Cloud Business Benefits

What’s in it for your business?

Strengthen High-Value Relationships

Create, customize, and connect irresistible experiences for every channel and stage of the customer journey, building trust, loyalty, and lifetime value.

Close More & Bigger Deals

Close more deals and bigger deals faster than ever before, growing accounts, raising revenue, and boosting the bottom line.

Drive Bigger Pipeline

Harness the highest-tech sales tools to unearth more leads and qualified opportunities, filling a fatter pipeline for sustained sales and long-term growth.

Boost Team Productivity

Streamline, speed, and simplify sales processes, equipping internal teams with intuitive AI-powered tools for unparalleled competitive advantage.

Make Smarter Business Decisions

Spot trends, predict behavior, act faster, and outmaneuver the competition, making data-driven decisions that benefit every aspect of the business.

Tokara Delivers Sales Cloud

Features & Functionality

Contact Management

Streamline efforts to store and sort contacts; schedule associated sales activities; and track and manage deals and accounts.

Lead & Marketing Management

Quantify marketing activity ROI and target the hottest leads to close deals faster.

Opportunity Management

Stay connected to the people and data you need to efficiently track, manage, and close every deal.

Pipeline Dashboards & Reporting

Track pipeline KPIs like lead volume and conversion rates with real-time dashboards and reporting capabilities.

Unified Mobile Capability

Collaborate with team members and access critical files from anywhere with a single, unified app.

Email Integration

Use the email clients you already know in an Inbox that syncs and tracks contacts, events, tasks, and more.

Sales Forecasting

Track and manage individual and team forecasts and adjustments in real time to take timely action and forecast accurately.

Workflows & Approvals

Visualize, create, and automate business process workflows and approvals with intuitive “point and click” and “drag and drop” builders.

File Sync & Share Capability

Find, share, collaborate, publish, and track the files and content you need real time, from anywhere.

Data Management & Security

Ensure clean, secure data is instantly accessible to everyone who needs it to close deals and deliver 360° customer support.

Tokara’s Engineers and Consultants Have Serious

Salesforce Specializations

Sales Cloud

Combine the organizational power of traditional CRM with next-gen virtual resources like machine learning/AI-powered Einstein Analytics, custom applications, full social media integration, and much more.

Service Cloud

Harness the ultimate virtual collaboration space for customer service teams bent on engaging, delighting, and building customer trust and relationship—at any time, from any location, across any channel.

Marketing Cloud

Build meaningful, undisruptable customer relationships, engaging on their terms and in their preferred channels, creating rich 1:1 customer and prospect experiences using email, mobile, web, and social marketing.

Lightning Platform

Instantly connect partners, employees, customers, and products, customizing pre-built Salesforce apps or creating tailored solutions using Mobile SDK for streamlined iOS and Android app development.

Apex
Development

Take full advantage of your ability to create new apps custom tailored to your business’ unique requirements, leveraging the seasoned Apex development resources on Tokara’s consulting team.

Visualforce
Development

Gain total control over how your Salesforce data is organized and formatted with Visualforce, knowing our Visualforce consulting resources are available to support you just as much or as little as you’d like.

Salesforce-Pivotal Synch

Reduce stress, gradually transferring your workforce from one CRM to the other, passing data in both directions. Uses Pivotal scheduled script service (near real-time sync) and connects to Salesforce using its Rest API.

SF Remote
App Management

Focus valuable internal technical resources on business-critical innovations while reducing hardware-related operating and capital costs—let use handle ‘all-things-admin’ for your Salesforce investment.

We have used services from Tokara Solutions for years ... which has worked out extremely well to help keep costs down and still maintain a very high level of quality.

T. PaulaskasIrvine Company

My Tokara consultant and his team understand me, our Salesforce organization, and us as a company ... now, we are completely in synchronization with zero errors and have a much more robust integration schedule. The team at Tokara has ... exceeded all my expectations.

Chief Technology OfficerFine Arts Retailer

Sales Cloud Addresses Today’s Top Business Drivers

Critical Findings from Salesforce
‘State of Sales: Insights & Trends’ Survey

Customer Expectations Overwhelm Sales Rep Capacity

Sales reps and teams are able to spend only about 1/3 of their time selling as they struggle to meet increasing customer demands and expectations around delivery of relevant, personalized experiences. Neary 60% anticipate missing their quotas.

30
time spent on sales

Data-Driven Decisions on the Rise

Traditional “soft skills” aspects of forecasting and sales are giving way to pure data-driven methods, with 2x as many reps relying on quantifiable “propensity to buy” data over intuition to analyze, forecast, and prioritize leads.

2X
reps relying on quantifiable data

Artificial Intelligence (AI) Adoption Poised to Spike

While functional AI adoption in sales remains in early stages, AI-powered teams are growing in size rather than shrinking. Sales leadership predicts a growing AI footprint and adoption increases of 155% by 2020.

155
increase in AI by 2020

“Face-to Face” Flags as Teams Focus on Virtual Interactions

Increasing reliance of customers and prospects on online data and interactions over traditional sales calls/meetings continues to rise, with reps spending more than 3x as much time engaged in “virtual” interactions as “face-to-face” meetings. Hiring within sales teams reflects this shift toward inside roles and functions.

Connection & Collaboration Take Center Stage

Top teams are smashing silos, fueled by rising expectations and demands by customers and prospects for ever-more relevant, connected, and customized information and experiences across departments and channels. More than 80% of teams cite centralized, connected visibility into data across the customer journey as critical to sales success.

80
of teams cite data visibility as critical

*Note: Access to the 2018 “State of Sales” survey report is gated by Salesforce; form completion is required to view the report in its entirety; however, enabling cookies will ensure access to all Salesforce gated content with completion/submission of only one form.

"Companies are realizing the growth opportunity with AI for CRM ... While organizations of all sizes are trying to determine how to best integrate its capabilities into their business workflows, 38% of Salesforce customers expect to invest in AI within the next 12 months."

—"Top Trends," State of Salesforce Report

Tokara Suggests These Sales Cloud

Resources & References

KNOWLEDGE LEVEL: BASIC

Sales Cloud: Quick Look (Salesforce.com Trailhead)—Begin with the basics:

  • Get to Know Sales Cloud
  • Grow Your Business with Sales Cloud
  • Measure Sales Metrics that Matter
  • More on the Salesforce Platform Advantage
KNOWLEDGE LEVEL: INTERMEDIATE TO ADVANCED

State of Sales, 3rd Edition(Salesforce.com Survey Report)

Access the latest sales insights and trends from a blind survey of 2,900+ sales professionals worldwide, conducted by Salesforce.

KNOWLEDGE LEVEL: INTERMEDIATE TO ADVANCED

4 Steps to Transforming Your Sales Process*(Salesforce.com eBook)

Learn why selling in the “age of the customer” is different, discover how to connect with customers in new and effective ways, and find out how top companies are transforming sales to retain and grow revenues in an era of disruption.

*Form completion is required by Salesforce to view this resource; however, enabling cookies will ensure access to all Salesforce gated content with completion/submission of only one form.

KNOWLEDGE LEVEL: BASIC TO ADVANCED

Sales Cloud Video Playlist*(Salesforce.com Demo Videos)–Seeing is Believing:

Access the latest sales insights and trends from a blind survey of 2,900+ sales professionals worldwide, conducted by Salesforce.

  • Sales Cloud: Overview Demo
  • Sales Cloud: Partner Relationship Management (PRM) Demo
  • Sales Cloud: Accounts & Contact Management Demo
  • Sales Cloud: Opportunity Management Demo
  • Sales Cloud: Leads & Campaign Management Demo

I have been extremely pleased with the Tokara team's quick response, quality service, and professionalism. These guys are super easy to work with and they really know their stuff.

Sandra LuckinsHarley-Davidson Financial Services

Tokara’s Salesforce Resources

Click thumbnail to view and access download options.

Salesforce Integration for Leading Fine Arts Retailer (Tokara Solutions, Testimonial Datasheet)
VisualForce Development Salesforce Consulting Services (Tokara Solutions, Datasheet)
Apex Development Salesforce Consulting Services (Tokara Solutions, Datasheet)
Hosted Salesforce Integration Services (Tokara Solutions, Datasheet)
Salesforce Platform Consulting Services (Tokara Solutions, Datasheet)
Salesforce Marketing Cloud Consulting Services (Tokara Solutions, Datasheet)
Salesforce Service Cloud Consulting Services (Tokara Solutions, Datasheet)
Salesforce Sales Cloud Consulting Services (Tokara Solutions, Datasheet)
Salesforce CRM Consulting Services (Tokara Solutions, Datasheet)
CRM Solutions (Tokara Solutions, Datasheet)
CRM Consulting (Tokara Solutions, Brochure)