Leave It to Salesforce Experts
You’ve got a lot to think about during your workday. Managing the software systems that keep your operations running doesn’t have to be one of them.
Tokara’s Remote Application Management Solutions for Salesforce allow you to completely outsource all of the administration related to Salesforce, optimizing your IT investments and simplifying application management. This means you can get back to core business sooner, while preserving valuable internal resources and reducing the operating costs and capital associated with traditional dedicated hardware.
From initial user setup to ongoing monitoring services, our comprehensive lifecycle support includes enterprise-wide system control, so you can enjoy all the benefits your Salesforce applications offer without day-to-day management complexities and time-consuming maintenance activities. Designed specifically for Salesforce, our Remote Applications Management Solutions ensure you get the most out of the software you rely on daily to drive customer engagement and outreach.
Our remote team of skilled Salesforce experts combines an understanding of unique business environments with unparalleled, comprehensive software knowledge. This means we’re perfectly positioned to take care of all your Salesforce integrations, from single-license startups to global deployments.
We’ll maintain your systems in the ways that make the most sense for your company, keeping in mind your specialized business objectives and critical business activities for a truly seamless operation that feels as natural—and secure—as centralized control.
Tokara’s Remote Application Management Solutions for Salesforce also provide Apex job monitoring, as well as monitoring related to Salesforce-specific parameters, including data limits, API limits, and license limits.
With security and maintenance handled centrally by Salesforce, Tokara’s Remote Application Management team can ensure all your integration management and monitoring are efficiently handled, giving you peace of mind and freeing your team to focus on core business issues. We also assist with and facilitate critical tasks that can be tedious when tackled internally, such as database cleanup and de-duping. For many clients, we also provide maintenance and support for third-party integration tools (e.g., Jitterbit, Talend, Informatica, etc.).
As part of Tokara’s Remote Application Management Solutions for Salesforce, we provide multiple org management, including end user management, license management, and sandbox management, up to enterprise-level scenarios that may include multiple orgs and/or global deployments. Tokara’s Salesforce consulting team also communicates critical roadmap milestones, such as future Salesforce releases and enhancements to ensure appropriate planning to optimize your business’ use of Salesforce.
Robust Administration & Support
As part of our standard Remote Application Management Solutions for Salesforce, the Tokara Salesforce consulting team provides a broad array of services:
- Application tuning (Apex code reviews)
- Management of security settings and performance of regular security/configuration audits
- User set-ups and deactivation, including ownership transfer of accounts/ contacts/ and opportunities
- Data audits to help uncover data integrity issues or opportunities to increase process improvement
- Execution of all configuration changes within Salesforce
- Creation of email merge templates
- Development of reports and dashboards
- Performance of manual or automated data entry
- Creation/modification of lead assignment rules
- Modification of the sharing model, as required
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Gradually transfer your workforce from one CRM to the other, passing data in both directions. Uses Pivotal scheduled script service (near real-time sync) and connects to Salesforce using its Rest API.
”We have a valuable partner in Tokara. My Tokara consultant and his team understand me, our Salesforce organization, and us as a company and really ‘get’ how we work—we need it to be right, but we can’t spend millions of dollars re-architecting our whole organization every time we want to do a project. Now, we are completely in synchronization with zero errors and have a much more robust integration schedule. The team at Tokara has ... exceeded all my expectations.Chief Technology OfficerFine Arts Retailer
"Companies in the early stages of digital transformation demonstrate—almost without exception—talent gaps that will need to be filled using appropriately-skilled contingent workers or contractors to effectively move them forward ... as they work in parallel to develop talent from within."
—MIT Sloan School of Management, "Moving Digital Transformation Forward"
Tokara Offers Unmatched
Tokara fields top-tier Salesforce resources, as well as a select set of hybrid Pivotal/Salesforce engineers, developers, and consultants, whose expertise allows them to operate fluidly and effectively in and around all flavors of CRM, handling the full suite of Salesforce applications as well as Pivotal-to-Salesforce transitions.