All of our CRM consultants have extensive hands-on experience in design and customization of CRM or marketing automation solutions. They are ‘customer-obsessed’ trusted advisors with the judgement and professional etiquette needed to help define objectives and delivery plans, conduct technical requirements analyses, and design superior technical solutions.
Team & Technologies
that Build Relationship
Our team and the technologies we specialize in are all about people and connections—how businesses can better build the authentic, high-value relationships that will lead to sustainable profit and growth. These are the outcomes we are fully committed to delivering for our clients.
We rarely post specific job opportunities—because we’re always in the market for talented, experienced senior CRM consultants and project managers who fully 'fit' with who we are, and how we deliver the very best business outcomes for our clients. Our rigorous requirements for technical excellence are just our baseline. Our core principles define and differentiate us—communication, connection, relationship, integrity, and excellence.
If you're interested in joining our team, these are the real questions—and will you fit with our culture of transparency, relationship, value, and trust? If the attributes below sound 'just like you,' we'd love to talk to you about joining our team!
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Nearly all of our CRM Project Managers have 5+ years of strong project management experience in CRM or marketing automation. They are flexible, articulate, organized, and collaborative—they have a deep understanding of the client’s environment, business rules, and requirements. They know what needs to be done and actively ensure our teams meet or exceed client expectations.
Our ideal candidate will lead requirements and design sessions, utilize Apex, Lightning Web Components, etc. and lead technical project teams. Our team members work within defined project teams to perform the technical implementation and necessary application configuration and development outlined during customer requirements meetings. We want to ensure that our clients feel that “CRM is done right” and that we have provided true benefits to their customer marketing, sales and servicing.
Our ideal candidate will provide insight in business analysis, conduct needs assessments, configure apps, as required, and also assist in key functions involving client and staff development. Our team members work within defined project teams to perform the technical implementation and necessary application configuration and development outlined during customer requirements meetings. We want to ensure that our clients feel that “CRM is done right” and that we have provided true benefits to their customer marketing, sales and servicing.
Our ideal candidate will be the technical lead in customer projects, completing complex customization and configurations as described in design documents, and reviewing development team code. Furthermore, our ideal candidate will work within defined project teams to perform the technical implementation and necessary application configuration and development outlined during customer requirements and design meetings. We want to ensure that our clients feel that “CRM is done right” and that we have provided true benefits to their customer marketing, sales, and servicing.
Our corporate symbol reflects our concerted work with clients to fully connect all aspects of their enterprise within a fluid system that delivers precisely the business results they want to see.
What's important to you? What defines you?
Extreme CRM Expertise
Relentless about Results
True Honest Brokers
Passion for 'People-First'
These are our specialties—if they inspire you too,
we'd love to talk to you.
Know Where to Start.
While most clients know precisely the outcomes their business needs to achieve, most are also less certain about the current state of their technology (functioning with their people and processes), or how to compare and evaluate potentially competing solutions with regard to ‘best fit’ for achieving the business results they’re looking for. That’s where we come in.
Think Big Picture.
CRM Strategy & Planning
We know the best outcomes are achieved when clients are able to integrate and optimize the mix of people, processes, and technologies they’ve invested in to reach their unique business goals. That’s why the Tokara team works hand-in-hand with clients to define strategy that aligns their existing and new assets and priorities with the results they need to achieve.
Act as Trusted Advisor.
At the center of every engagement is consulting. And because we partner with the leading ‘people-centric’ software companies (SugarCRM, Salesforce, Marketo, etc.), we are able to truly act as trusted advisors and honest brokers to our clients—designing the best solution using the best technologies for their unique requirements and use cases.
Have a Bias for Action.
Implementation transforms strategy into business value. So whether our clients want to migrate from legacy software, implement a new technology from the ground up, or even buy themselves some time by bridging the gap between the old and new, our technical depth means the solution we implement will maximize their return on technology investment.
Make It Personal.
We always start by ensuring clients can access all the standard functionality a technology offers, but when unique business requirements demand a bit of code tweaking to perfect the alignment between the client’s needs and what the technology delivers, our developers are available for any needed customizations.
At the end of the day, customer enablement is why we’re here—and we know what the client needs is rarely ‘one size fits all.’ So whether they’d like us to transfer knowledge through on-site training of an individual or a team, or simply to put one or more of our own team members with specialized skills in place for a period of time, we’re ready to make it happen.