We are the Tokara
CRM consulting team.

Headquartered in the great State of Texas
we are proven CRM wranglers and trusted technology advisors.
We have a reputation to uphold, and this isn't our first (CRM) rodeo.

We speak plainly.
And mean what we say.

We help our customers connect with their customers—harnessing CRM and related 'people-first' technologies to create the irresistible experiences that drive profit and growth. It's that simple.

CRM Customer Obsessed

SO HERE'S WHAT YOU REALLY NEED TO KNOW ABOUT US.

'People-first' is
more than a mantra.

It's at the core of everything we do, shaping our greatest competitive advantage—
our culture of transparency, relationship, value, and trust.

These attributes define us.

Extreme CRM
Expertise

Every one of our consultants and engineers has at least 12 years of CRM experience and 30 successful implementations, but most of us have 15+ years of experience and track records of 50+ implementations. Siteground Update.

Relentless
about Results

Our CRM consulting and engineering teams bring the requisite technical depth and years of industry expertise to deliver the end-to-end, ‘people-first’ solutions that create business value for each individual client.

Passion for
‘People-First’

We use CRM and other ‘people-first’ technologies to help you build personalized connections with the people you want to reach—bolstering engagement, trust, and long-term value that can’t be disrupted.

True Honest
Brokers

We don’t believe your business should be retro-fitted to match a solution. So whether it’s Salesforce, Pivotal, Marketo, QlikView, or LivePerson—our consultants craft the very best solution, just for you.

We love what we do. We're good at it, and we have fun.

But the only measure of our success is customer success.

15
Average Years in
CRM Consulting
467
Number of CRM
Implementations
97.6
Customer Experience
Service Rating
18
Average Years in
Tech Consulting

We'd like to introduce our leadership team.

(Scroll & click a team member for details.)

Shawn Grant

President & Founder

Mark Fillingim

VP, Business Development

Steve Lewkowitz

VP, Sales

Hector Santos

Director, Professional Services

Ian Jackson

Director, Salesforce Professional Services

Andy McNab

Director, Technical Architecture

Oh, and we try not to take ourselves too seriously.

Crafting perfectly tailored CRM solutions to meet clients' requirements is a creative undertaking. We deliver our best solutions when technical excellence is coupled with the freedom to be creative— and have fun.